Delivery Options & Charges
Get your gifts on time! Estimated Pre-Christmas delivery order cut-off dates based on delivery location:
|Delivery to:||For Standard Delivery,|
order must be received by:
|For Express Delivery,|
order must be received by:
|NSW||2pm 18 December||2pm 21 December|
|VIC||2pm 18 December||2pm 20 December|
|QLD||2pm 18 December||2pm 20 December|
|TAS||2pm 18 December||2pm 20 December|
|SA||2pm 18 December||2pm 20 December|
|WA||2pm 14 December||2pm 19 December|
|NT||2pm 14 December||2pm 19 December|
|ACT||2pm 18 December||2pm 20 December|
We try to process all orders as quickly as possible, but shipping times are longer during peak promotional periods. This includes, but is not limited to AfterPay Day, Cyber Weekend, National Lipstick Day, Click Frenzy and Boxing Day. Please expect a delay of 5-8 business days during these times.
To the best of our ability, orders received by 2pm, Monday to Friday, will be dispatched the next day for delivery.
Bobbi Brown Online accepts orders that are billed and shipped to locations in Australia. We regret that we are unable to ship to international addresses and apologise for any inconvenience. Bobbi Brown Online orders are shipped and delivered on business days (Monday through Friday, excluding public holidays).
Below are the shipping options available for your order. Please select the option that best suits your delivery needs during "Checkout".
Option One - Australia Standard Delivery
$10 or FREE with any $70+ order.
Option Two - Australia Express Delivery
$15 or $5.00 with any $70+ order.
Estimated delivery times from warehouse dispatch:
|Standard Delivery||Express Delivery|
|NSW Metro||2 business days||1 business day|
|NSW Regional||3 - 4 business days||1 - 3 business days|
|VIC Metro||2 - 3 business days||1 business day|
|VIC Regional||3 - 5 business days||2 – 3 business days|
|QLD Metro||2 - 3 business days||1 business day|
|QLD Regional||2 - 12 business days||1 - 4 business days|
|TAS Metro||3 - 5 business days||1 business day|
|TAS Regional||13 – 17 business days||1 - 4 business days|
|SA Metro||2 - 4 business days||1 business day|
|SA Regional||2 - 5 business days||2 - 4 business days|
|WA Metro||4 - 5 business days||1 - 2 business days|
|WA Regional||5 - 8 business days||3 - 6 business days|
|NT Metro||4 - 7 business days||3 - 4 business days|
|NT Regional||6 - 13 business days||4 - 5 business days|
|ACT||2 business days||1 business day|
Check the status of your order by going to Track My Order.
Delivery Rules & Restrictions
All orders require a signature upon delivery.
Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays.
Orders placed after 2pm on Friday will be processed the following Monday.
Click here to check if your suburb is within the Express Post network.
While we endeavour to process all orders as quickly as possible, please note shipping times will be longer during peak promotional periods. This is includes, but is not limited to Gift With Purchase, AfterPay Day, Cyber Weekend, Click Frenzy and Boxing Day.
We kindly ask customers to be mindful of these potential delays when placing an order.
We ship to P.O. Boxes, but are unable to accept orders to be billed or shipped to destinations outside Australia.
If you are not there to sign for your order, your local Post will leave a notice for collection card with details of how to collect your delivery. To ensure secure and undamaged delivery of your order, we will not be able to leave your order ‘hidden’ at the address.
Once an order has been submitted, we cannot change, add to or cancel an online order once payment has been received. If you no longer need your order once it is delivered, you can return it back to us in its original condition within 14 days of receipt by accessing our returns portal here. For further information about returns please see our returns policy here.